Intermittent slowness on websites and control panels.

Incident Report for NationBuilder

Resolved

This incident has been resolved.

Posted Apr 02, 2024 - 16:24 PDT

Update

We are continuing to monitor for any further issues.

Posted Apr 02, 2024 - 15:22 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 02, 2024 - 14:22 PDT

Identified

We have identified the issue with slowness on websites. Our engineers are currently working to resolve the issue.

Posted Apr 02, 2024 - 11:05 PDT

This incident affected: Website, API, Uptime (beta), Control Panel (Control Panel, Imports, Tag Shares, Exports, DNS / Domain Settings), Email (SMTP (1-to-1 emails), Email blasts), NationBuilder Support (In-App Messenger), Donation/Payment Processing (NationBuilder Payments, Authorize.net, Democracy Engine, eWAY, Paypal, PayPal PayFlow Pro, Stripe), and External app integrations (Facebook, Dropbox).